Pursuant to the European Parliament Regulation (EU) 2016/679
and of the Council of 27 April 2016 on the protection of natural persons
with regard to the processing of personal data and on the free movement of such data,
and repealing Directive 95/46/EC, Fixit inform that


The co-administrator of the of your personal data is FIXIT SA with its registered office in Krakow, Nad Serafa str. 56A, 30-864 Krakow, e-mail: biuro@fixit.pl.

With any queries and/or questions regarding your personal data you can contact Fixit’s data protection inspector at e-mail iod@fixit.pl,
or sending a traditional letter at our postal address as above.

Your personal data may be processed to handle in warranty or out of warranty claims of the Products which Fixit supports as an outsourcing service center on behalf of the Vendors and/or Distributors of those Products (including the possible contact with claiming person, shipment arrangements to and from the service center with professional forwarding companies and providing the technical support service based on the expressed consent).

Your personal data may be provided to:
  • employees or Fixit associates, who requires such an access to be able to handle your fulfillment or Product’s claim
  • companies who process the personal data on Fixit order: post offices, couriers, forwarding companies
  • competent state authorities, including supervising authorities within the scope of their power

    Your personal data will NOT be transmitted to the countries outside the European Economic Area (EEA) or any international organizations.

    Your personal data will be stored during the period of time of the your Product’s claim handling or fulfillment realization processing. In case this period of time is not able to determine strictly, the data will be stored until you will provide us with your disagreement to process your personal data further on.

    You have the right to access your personal data and the right to rectify, delete or limit processing of such a data.

    You have a right to withdraw a consent for the further processing of your personal data at any time without affecting legality of processing, which was made on the basis of consent before its withdrawal.

    You have also a right to move your personal data. We kindly inform you that your personal data will not be used for profiling or any automated decision making purposes.

    You have the right to rise a complaint to the supervisory authority if you think that processing of your personal data violates provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.